Maternity services in England require improvement, say MPs

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Improvements in maternity safety are still not happening quickly enough, with little progress made against some key Government targets and too few staff, MPs have said.

The Health and Social Care Committee commissioned an expert panel to evaluate the Government’s key policy commitments on maternity services, which found that all key areas were performing below expected levels or were inadequate.

The experts in maternity and patient safety, including its chair Professor Dame Jane Dacre and Sir Robert Francis QC, reported to MPs that, while there has been “significant progress” in reducing stillbirths and neonatal deaths, more needs to be done to reduce the premature birth rate, and the whole area of patient safety “requires improvement”.

They added: “While efforts have been made to reduce the rate of brain injuries occurring during or soon after birth, there is little evidence targets are on course to be met.


“There has been no significant progress in reducing the rate of maternal death.”

In 2019-20, NHS Resolution paid out £2.3 billion in compensation and costs for maternity claims, representing 40% of all health claim payments.

Maternity incidents remain the single highest cost of claims against the NHS in England.

The experts also said there “remain inequalities for some minority ethnic groups and in the most socioeconomically deprived areas of the country.”

On the ability of the NHS to provide continuity of care, the team said this “requires improvement” and progress has been slow, while there has been insufficient money put into it.

Personalised care to improve women’s experiences is also “inadequate”, while safe staffing levels “requires improvement”

The experts said that, while there have been recent improvements in the number of midwifery staff, “persistent gaps in all maternity professions remain”.

Current recruitment plans also do not take account of people leaving the profession “in a demoralised and overstretched workforce”.

Kent healthcare trust prosecution
East Kent Hospitals University NHS Foundation Trust was fined £733,000 over serious failures that led to the death of baby Harry Richford (Derek Richford/PA)

Professor Ted Baker, chief inspector of hospitals at the Care Quality Commission (CQC), told MPs during their inquiry that maternity services were “not improving fast enough” and “we still had not learned all the lessons”.

A 2015 inquiry found that a “lethal mix” of failures at University Hospitals of Morecambe Bay NHS Foundation Trust led to the unnecessary deaths of 11 babies and one mother between 2004 and 2013.

A separate inquiry into maternity services at Shrewsbury and Telford NHS Hospitals Trust, led by Donna Ockenden, is under way, looking at more than 1,800 serious cases.

Last month, East Kent Hospitals University NHS Foundation Trust was fined £733,000 over serious failures that led to the death of baby Harry Richford.

Prof Baker told MPs that 38% of CQC current ratings for maternity services mean they require improvement for safety – larger than in any other specialty.

He also reported evidence of a “defensive culture, dysfunctional teams and safety lessons not learned”, MPs said.


Health and Social Care Committee chairman and former health secretary Jeremy Hunt said: “Although the majority of NHS births are totally safe, failings in maternity services can have a devastating outcome for the families involved.

“Despite a number of high-profile incidents, improvements in maternity safety are still not happening quickly enough.

“Although the NHS deserves credit for reducing baby deaths and stillbirths significantly, around 1,000 more babies would live every year if our maternity services were as safe as Sweden.

“Our biggest concerns were around staffing and culture: staffing levels have now started to improve but we found a persisting ‘culture of blame’ when things go wrong, which not only prevents people admitting that mistakes were made but, crucially, prevents anyone learning from them.

“Our independent expert panel gave an overall verdict of ‘requires improvement’, which sends a strong message that the Government and the NHS need to redouble their efforts ahead of the Ockenden report into Shrewsbury and Telford and the Kirkup report into East Kent.

“Nothing less is owed to the families for whom a birth was not the joyous occasion they had the right to expect.”

Chief midwifery officer for England Jacqueline Dunkley-Bent said: “The NHS is committed to providing safe, compassionate maternity services and, while there has been progress over the last five years of the maternity transformation programme, including a 25% reduction in stillbirths in the last decade, it is clear there is still work to be done.

“That is why we announced a £95 million funding boost earlier this year – for trusts to bolster workforce numbers, roll out better training and development programmes – and with this support, we will accelerate progress and make maternity services across the country better and safer for women, babies and their families.”

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